At Samal Auto (India) Pvt. Ltd., we ensure uninterrupted journeys with expert servicing, genuine spares, and round-the-clock support. From remote breakdowns to scheduled maintenance, our skilled team is always ready—minimizing downtime and maximizing performance to keep your business running smoothly, every mile of the way.
Get live updates on vehicle movement remotely on Fleet Edge
From impactful decision-making to future planning, everything needs relevant information provided in real-time. Tata Motors FleetEdge with its in-house, state-of-the-art connected platform technology, provides your business with every need in the way of building a stronger, data-driven, real-time business with a focus on providing better decision-making for greater success to your business.
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Get live updates on vehicle movement remotely on Fleet Edge
The AMC Service from Tata Motors Limited is known as Suraksha and it ensures that the customer can focus entirely on his core business while leaving work related to vehicle maintenance to the experts at Tata Motors.
Tata Motors offers an Annual Maintenance Contract (AMC) to commercial vehicle buyers, which provides maintenance and repair services to the customer at specified National Highways through the service outlets of its authorised dealers of Tata Authorised Service Stations (TASS).
The AMC covers scheduled maintenance services at periodic intervals of kilometres for labour, parts, and consumables, as recommended by Tata Motors, at intervals indicated in the service schedule to the extent the customer is liable to pay under the Free Services scheme.
There are different types of AMC plans available for Tata vehicles, such as Silver, Gold, and P2P (Pay to Protect). The AMC is a maintenance plan that guarantees protection against unexpected repairs and provides substantial savings through scheduled maintenance services.
🔧 1. Vehicle Servicing & Repairs
Over 300 skilled technicians and 140+ service bays
Full-service capability for medium and heavy commercial vehicles (MCV & HCV)
Specialized accidental repair work including denting, painting, and wheel alignment
🚛 2. On-Site Breakdown Assistance
24×7 emergency service with mobile vans and trained mechanics
Fast response time: within 2 hours
Repairs completed on-site or towed for completion within 48 hours
🧑🔧 3. Driver Support & Amenities
Driver training programs to improve safety and efficiency
Free food and rest areas for drivers at all service locations
🔩 4. Spare Parts Supply
Only TATA Genuine Parts (TGP), TATA Motors Genuine Oil (TMGO), and DEF used
Well-managed inventory and expert spares team ensure availability
💻 5. Fleet Edge & Digital Services
Support for Fleet Edge: TATA’s AI-powered fleet management platform
Real-time diagnostics, alerts, and performance tracking
📞 6. Customer Success Center (CSC)
Proactive outreach to customers regarding vehicle maintenance issues
Preventive alerts to avoid potential vehicle problems
🛡️ 7. Insurance Services
Instant insurance issuance during new vehicle purchase
At Samal Auto India, we’re always ready to assist. Whether it’s a service query, breakdown, or general help, our team is just a call away—24×7 support guaranteed.
